EVIDENCE, WITH THE CONTEXT INTACT

Housing intelligence,
in the open.

OpenRoof is an independent project that helps people understand England’s social housing. We are not a landlord, regulator, ombudsman or advice service.

Where the information comes from

• Regulator of Social Housing: regulation, tenant satisfaction, homes and service performance.
• Housing Ombudsman: published complaint findings.
• Landlords’ own annual accounts: financial information, with recorded source and review evidence.
• Government statistics and the Office for National Statistics: local housing pressure and national context.

What a figure can tell you

The app shows the reporting period, source and relevant definition alongside the analysis. It targets the 2026 reporting year. Where current housing or service data has not been published, the permitted 2025 period is explicitly labelled. An older financial figure does not stand in for current accounts.

Survey results reflect those who responded, and complaints findings reflect investigated cases. Neither tells the entire story of every home. Comparisons need compatible reporting periods and definitions.

What is in the directory?

Our core cohort covers council landlords and registered housing association groups in England with at least 1,000 relevant social homes. Persistent organisation identities are separate from survey participation. A missing survey does not make an organisation disappear.

How we keep the evidence separate

Source documents, extracted observations, review decisions and the published app remain distinct. A release is checked as a whole before publication. Missing or withheld evidence remains a visible gap; no figure is invented to fill it.

Accessibility

The account and discovery pages support keyboard navigation, labelled form fields, visible focus and reduced motion. The full app includes detailed figures alongside visualisations. Some three-dimensional views work best with a modern graphics-capable browser. If one fails, the directory and analysis screens offer another route into the data.

Reuse and corrections

Contains public sector information licensed under the Open Government Licence v3.0. Other sources retain their own rights. Check the original source before relying on or republishing a figure. Members can report a correction through Help.